*  DO YOU OFFER A WARRANTY?  YES we do!  We are one of the only jewelry companies offering a full 1 YEAR WARRANTY on reworked items.  If your jewelry breaks or tarnishes within a 1 year period from the time of purchase (original purchaser only), we will repair it.  Please contact us for more details.

*  WHAT MATERIALS ARE THE CHAINS? All gold chains are 18k gold filled.  Gold filled is longer lasting and more durable than gold plated.  Gold filled is also more expensive.  We try to use the highest quality products, not the cheapest products.  All silver chains are 100% stainless steel. Stainless steel is a great option for people with sensitive skin, as it is hypoallergenic and very resistant to corrosion.

*  ARE THE ITEMS USED OR BRAND NEW?  All chains are brand new.  The various pendants are all used and reworked from gently used fashion pieces.  Keep in mind that due to the nature of the buttons/zippers, etc being used, they may show slight signs of wear or imperfections. Rest assured, they look as great as seen on our site!  We do our best to source the nicest and highest quality available items for you.

*  CAN I GET MY JEWELRY WET? Generally speaking, its best practice to keep your jewelry out of water (including showers, pools and oceans).  Remove while exercising.  It is also recommended that you avoid using lotions and perfumes directly on the pieces.  This will help ensure longevity of the items.

*  WHAT IS YOUR RETURN POLICY?  All sales are final.  We are happy to show more detailed pictures upon request before you complete your purchase.

*  CAN YOU CUSTOM MAKE A PIECE?  At this time, we are not taking custom design requests.  However if you would like a different chain style or length and we have it in stock, we would be happy to substitute the chain and adjust the pricing accordingly for you.